ITS NOT WORKING!  

1. How do I sign up ? The articles are locked!  
2. I can't open any PDFs  
3. The PDF I've downloaded gives me an error message.

THE SITE  

1. I would like to advertise. Who can I talk to?  
2. What are the e-alerts?
3. I would like my company listed in the yearbook. How do I go about it?
4. How does the search work?
5. My subscription is running out soon, how can I renew?
6. What are cookies?
7. How can I contribute to FISHupdate.com?

SUBSCRIPTION QUESTIONS.

1. How do I subscribe?
2. When are new articles published?
3. What do I get when I subscribe?
4. What will happen with my personal details after I sign up or subscribe to the e-alerts?
5. Are my credit card details secure?
6. What credit cards do you accept?
7. How can I cancel my subscription or edit my personal details?

If you have any other questions contact us here.

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ITS NOT WORKING!
1. How do I sign up? The articles are locked?

         To read an article on FISHupdate a free registration is required. The sign up process should only take a minute and you will receive instant access to all articles including the archive.

For a limited time we are also including a complimentary 3 month subscription to FISHupdate magazine. So don't delay register now!

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2. I can't open any PDFs

        The best way to see the PDFs are to save them to your hard disk - as described above, then open them with the latest version of Adobe Reader.

 It is possible that your Web browser, not Adobe Reader, is trying to open the PDF. This could work (see question 1). If you clicked on the publication and a blank window opens, wait a while for the page to load. Once the download opens, you can also save the publication to disk by clicking FILE - > SAVE AS. If available, you can also click the floppy disk icon on the browser bar. 

FISHupdate publications can be opened with Adobe Reader version 5 and 6 but we recommend Version 7. You can get the latest version free from Adobe.

If you're still unable to open the PDFs, Adobe has an excellent support site to assist with the downloading, upgrading, opening, printing and general troubleshooting of PDFs. Go to http://www.adobe.com/support/products/acrreader.html

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3. The PDF I've downloaded gives me an error message.

        This can happen when the website has a lot of traffic, try and download the file once more. If you still have trouble, check out Adobe's support website for troubleshooting PDFs. Also make sure that you have the latest version of Adobe Reader.

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THE SITE

1. I would like to advertise. Who can I talk to?     There are various options when thinking of advertising with FISHupdate or its partner publications. To discuss your requirements, please contact our advertising team here.
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2. What are e-alerts?

    Think of the e-alerts as your daily dose of what's new on FISHupdate. Subscribers to the alerts are informed of new articles, competitions and promotions to look out for. Subscription is free and your email address will not be used for anything else.
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3. I would like my company listed in the yearbook. How do I go about it?

    The Fish Industry yearbook is the largest all-en-compassing A-Z directory of the fish industry. To advertise please contact our advertising team on the contact page or give us a call on +44(0)131 312 4550
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4. How does the search work?     There are two search options on FISHupdate. You can search the online articles or the electronic hard copy of FISHupdate magazine. Both search boxes are on the front page, or by clicking here for the online articles, or here for the electronic publications.
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5. My subscription is running out soon, how can I renew?

    If your subscription has not yet run out, you can simply log into FISHupdate.com and click Signup / Renew and all your details we hold for your account will be filled in. Proceed through the payment processor and enjoy an uninterrupted supply of FISHupdate and FISHupdate.com or, if your subscription has run out and you would like to subscribe again, click on Sign up / Renew and proceed through the details and payment pages.
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6. What are cookies?

    Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalised experience. These preferences are sorted in a file on your computer's hard disk drive. For example, a cookie would contain your preferred country of residence so we do not have to ask you this question each time you visit. The cookies we pass to you are anonymous and do not hold any personal information on you or reveal your identity. These cookies will not be used to track your interaction with any websites provided by any other party. For further information about cookies and how to disable them, please navigate to: http://www.aboutcookies.org
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7. How can I contribute to Fishupdate.com?

    Fishupdate welcomes all your news, views and letters. All press releases, copy and letters should be sent to our Edinburgh (UK) office. While we are prepared to consider unsolicited articles, transparencies and artwork, we only accept such material in the strict understanding that we incur no liability for its safe custody and return.

Contact us here.

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SUBSCRIPTION QUESTIONS.

1. How do I subscribe? 
     Subscribe here. Enter your details and payment information and your subscription will be valid straight away.
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2. When are new articles published?

    News on FISHupdate.com is updated daily and the hard copy magazine is published monthly.
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3. What do I get when I subscribe?

         Subscription to Fishupdate.com not only gives you unlimited access to all the latest industry news, it also gives you instant access to the electronic version of the magazine.

 
You will also receive:

Full access to FISHupdate.com, the UK's no 1 website for the latest news in Aquaculture, Processing, Catching and Retail - updated daily.

Download each new issue AND up to 11 back issues of Fishupdate. You will never miss another issue!

PDF search - search all the issues of Fishupdate online. This is the quickest way of searching the online articles and the hard copy magazines!

Weekly updates on features and first priority on special offers and events such as The Aquaculture Today Conference held annually in Edinburgh.

Live Feeds from reputable sources to update you on the latest prices.

The Fish Industry yearbook - The only comprehensive guide to combine all the European Fish Industries. This invaluable tool will be posted out to you in hard copy. Excellent value at £95!
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4. What will happen with my personal details after I sign up or subscribe to the e-alerts?

    Nothing! We hate spam too, and therefore we will only use your subscription details to manage your subscription to FishUpdate.com.  Unless you have agreed on the signup page, we will not pass on your details to outside persons or companies, furthermore we will never rent, sell, or reveal any purchase information or details you have given us, without your permission, except in circumstances where we believe in good faith that the law requires it.
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5. Are my credit card details secure?

   Yes! All of our payments are securely handled by a trusted third party payment processor - PROTX. None of your card details are stored, they are only used to authorise the transaction and we have no way of acquiring these details. For further information on how PROTX handles your transaction and what happens with your details have a look at this link
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6. What credit cards do you accept?

    For subscriptions, we accept most major credit and debit cards including Visa, MasterCard, Visa Debit, Maestro and Switch.
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7. How can I cancel my subscription or edit my personal details?

    To cancel or amend your subscription details to Fishupdate please contact our subscription department on +44(0)1631 568 000 and ask for Subscriptions.

If you have any other questions contact us here.

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